Privacy Policy

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register or contact us, we may collect:

Full Name
Email Address
Phone Number (or WhatsApp)
Student’s Name and Age
Academic Level and Curriculum
Payment Information (processed securely via third-party providers)

b) Usage Data

We collect data about how users interact with our website, including:

IP address
Browser type
Pages visited
Time spent on the site
Referring site or link

c) Cookies

Our website uses cookies to improve your browsing experience and to analyze site traffic. You can control cookie settings through your browser.

2. How We Use Your Information

We use your data to:

Provide and manage tutoring sessions
Communicate with you regarding classes, updates, or support
Process payments securely
Customize your learning experience
Improve our website and services
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. How We Store and Protect Your Data

We use industry-standard security measures to protect your data, including:

SSL encryption for data transfer
Secure payment gateways (e.g. Stripe, PayPal)
Limited access to personal data by authorized staff only

While we do our best to protect your data, no online system is 100% secure. Use our services at your own risk.

4. Third-Party Services

We may use third-party tools for:

Video conferencing (e.g., Zoom, Google Meet)
Payment processing
Email communication
Analytics (e.g., Google Analytics)

These providers have their own privacy policies, which we recommend you review.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing emails at any time
File a complaint with a data protection authority, if applicable

To exercise any of these rights, please email us at support@physicsandmathstutor.ae.

6. Children’s Privacy

We provide services to students under 18, but only with the consent of a parent or legal guardian. We do not knowingly collect data from minors without permission.

7. Data Retention

We retain your personal data only for as long as necessary to:

Deliver services
Meet legal and tax obligations
Resolve disputes

After this period, data is securely deleted or anonymized.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📧 Email: info@mixtacademy.com
📞 Phone/WhatsApp: +44 7577 325935
🌐 Website: https://www.physicsandmathstutor.ae